Consumer Complaints and Dispute Resolution through consumer court proceedings by filing complaints with the appropriate Consumer Dispute Redressal Commissions (District, State, and National Forums) for addressing grievances related to defective products, unfair trade practices, fraudulent activities, unfair contract terms, deficient services, misleading advertisements, etcetera.
Defective Products and Product Liability claim settlement for manufacturing defect or an issue of misleading labelling, etcetera.
E-commerce Consumers issues relating to e-commerce transactions including defective products, delayed deliveries, fraudulent websites, poor customer service, etcetera, along with guidance through the e-commerce rules set by the Consumer Protection (E-commerce) Rules, 2020.
